I will always prefer to talk to a real human

Photo by Glenn Carstens-Peters on Unsplash

This article may sound like a rant, but I wanted to give my perspective on how it feels to interact with a chatbot and product team that do not understand my needs as a customer. My goal is to help developers get a better sense of what a real user thinks and goes through.

The problem that I needed resolved

I recently attended a virtual conference and some of the workshops had a separate fee. I was interested in attending a few of them but could not find the buttons to register. The individual workshop pages did not indicate that the sessions were full, either.

Surprisingly…


Most job applicants don’t know why they want to join a company, and it shows when they’re asked this question.

Photo by Brooke Cagle on Unsplash

When I coach job seekers on how to be more effective in their interviews, most don’t have good answers for why they want to work for a particular company. People tend to focus on rehearsing answers to questions related to the job responsibilities and fail to prepare for this critical question.

The hiring team might ask you, why do you want to work for us? at any point during the selection process. They want reassurance you’re not one of those applicants sending your resume everywhere. …


#StopAsianHate and #BlackLivesMatter are just starting points to end racism

Image by Gerd Altmann from Pixabay

I’ve started writing this article on March 21, the International Day for the Elimination of Racial Discrimination. A similar day in 1960, the police in Sharpeville, South Africa, killed 69 people at a peaceful demonstration against apartheid. In 1979, the United Nations General Assembly declared a week of solidarity to support people facing racial discrimination.

Sadly, 42 years have passed and we haven’t learned much as humans. Last year’s increase in racism, xenophobia, and violent attacks against Black, Asian, and Indigenous people have devastated many lives around the world. …


The exclusive app that gives you FOMO but is here to stay

Photo by Boumen Japet via Shutterstock

If you are on the Clubhouse app, you are one of the lucky early adopters of this invitation-only social network, currently for iPhone and iPad users. I started using it at the end of January 2021 and was immediately absorbed in the whirlpool of the social audio world.

Clubhouse is a platform that hosts spaces or “rooms” where people can discuss, listen in, ask questions, and meet others within the particular community or “club.” It’s like participating in a teleconference with people who have similar interests. …


The key question is: what do you want to be remembered for?

Photo by Toa Heftiba on Unsplash

Recently, I was organizing some of my old files and I found an assignment I submitted in my Leadership course of my MBA in 2003. The premise of the assignment was,

“Imagine you’re 90 years old, sitting in a comfortable armchair. When you look back at the fulfilling life you’ve lived, you remember…”

By visualizing life from a future vantage point, we’re able to think about what we really want to do, establish ‘big picture’ goals, and plan how to achieve them. My essay at the time was rather vague, so I didn’t get the full marks. …


For any small help you give, your rewards will multiply

Photo collage by Author. All photos are part of the UnstoppableMe library, taken by our volunteers.

“If you want to go fast, go alone. If you want to go far, go together.” ~ African Proverb

From January 2018 to December 2020, I volunteered as the President of a nonprofit organization called Unstoppableme.rocks, based in Toronto, Canada. My volunteer work with this organization started in October 2016, when I put together a Group Mentoring Program for immigrant professionals in collaboration with JVS Toronto.

My role evolved greatly in 2017 as I got involved in multiple activities with other volunteers to expand the organization. At the end of 2017, the Founder asked me if I wanted to be…


My best tips as a veteran Human Resources Professional with global expertise.

Photo by Chris Curry on Unsplash

As a Certified Human Resources Professional with global experience in talent management, I’ve had the chance to interview multiple people from a wide variety of backgrounds throughout my career. I also interviewed with many companies when I was searching for a job in Toronto.

I leverage this knowledge and experience to deliver live workshops about the topic and coach job seekers one-on-one on how to excel in their job interviews.

In this article, I’ll share three big secrets that you can use to stand out in your next interview.

1. Link your past examples to the company’s needs

Too many people take time to reflect on their skills, capabilities, and value proposition before the interview, but forget to link those to the role, the company, or the industry.


Both HR and candidates can find better approaches to achieve their goals

Photo by João Ferrão on Unsplash

I thought of writing this article after I made a comment on Elaine Mead’s article, 5 Ridiculous ‘Requirements’ I Wish Employers Would Drop From Job Ads. This brief comment garnered over 200 claps, meaning it resonated with many frustrated job seekers out there:

I absolutely agree with everything you wrote! I studied Human Resources in Canada and have been working in the profession for 8 years now. Prior to living here, I used to live and work in Japan, where the hiring & selection are done very differently.

In North America, I find that the recruitment process is tremendously restrictive…


Crises give us chances to creatively find new opportunities.

Image by Pexels from Pixabay

Crisis moments create opportunity. Problems and crises ignite our greatest creativity and thought leadership as it forces us to focus on things outside the norm. ~ Sam Cawthorn

I’ve been hearing from many people in my network about their layoffs and discouraging experiences when applying to jobs. That’s when I decided to look for original (and professional) ways to stand out and find job leads, temporary work, and new connections.

If you are primarily applying to online ads, you’re doing the same as thousands of other job seekers out there.

Liliana Nakamura

HR Project Manager with experience living and working in Argentina, Japan and Canada. Life-long learner, world traveler, writer, coach and avid networker.

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